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Korea’s Smartphone Market : Late Start, Fast Growth

Thursday, April 8th, 2010

Tech savvy customers and pioneering mobile phone makers such as Samsung make Korea an attractive market for advanced handset businesses. However, foreign makers had been uneasy with entering the Korean market due to policies and regulations under the direct and indirect control of the Korean government.

Now, away from protectionist attitudes during the rapid economic development in Korea, the government has been taking measures to remove regulatory hurdles for foreign mobile makers. In 2008 the required usage of WIPI (Wireless Internet Platform for Interoperability) was eliminated, which had allowed the sales of Blackberry phones in Korea. And recently, I have read a new article announcing that on 31st March, 2010 the Korean government removed the obligatory usage of the “online authentication certificate” for online shopping purchases under $300 through ‘smartphones’.

Source: KT Economics and Management research lab 

The authentication certificate has been used in Korea ever since its development in 2001. This certificate is like an online identification certificate for electronic signature verification as security measures for online bankers. You have to apply for this official authentication certificate at your affiliated bank’s online website and download it onto your PC or USB. It was an effective security measure for Korea, but also a technical barrier for foreign mobile makers to enter.

a typical online “official authentication certificate”

By ridding the need for a Korean authentication certificate, this also removes the need for major technical adjustments in the OS for foreign mobile companies entering Korea, like the Apple, RIM, and Nokia etc. This is another evident step towards providing a liberalized and dynamic market for easier access to Korea.

Furthermore online shopping which has been continuously lucrative and widely used amongst Koreans, is likely to spillover to mobile commerce as the online shopping processes become simpler. For smartphone users, once the process is finalized, this will be a medium for a mobile shopping haven, and for handset businesses, this will open windows of opportunities in Korea.

One-stop payments may also be made possible in iPhone’s Gmarket App

Like I mentioned before, there will be an effect of “Dejavu” here as well. For Social Networking Services, it was ‘Cyworld’, for Mobile Payment there was ‘Danal’. Soon, this model of mobile commerce development in Korea will be found as something new in another country at another time.

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Usage Patterns of Korea iPhone users

Monday, April 5th, 2010

Four months ago, on 28 November 2009, iPhone was launched in Korea by KT(Korea Telecom), South Korea’s second-largest mobile carrier, through an exclusive contract with Apple. The launch of Apple’s iPhone has brought dramatic changes into mobile, internet service, and other related areas in South Korea. There are many things to talk about, but today I want to introduce a very interesting report I found yesterday, which is titled “iPhone subscribers’ apps user attitude and inclination analysis” from KT Economics and Management research lab(Digieco) run by KT.


Most sought for App in Korea
According to the report, iPhone users in Korea have an average of 86 apps on 6.3 pages of their iPhone. The observed apps with highest utilization and paid purchases were productivity enhancing products and camera devices, whereas the most often used app in Korea was shown to be “Daum Map“. Korea also covers 1% of Appstore Application usage.


[Current App Status in Korea : Preferences according to age group]

Translated by Veyond Partners

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Popular Korean apps mentioned above:

  • Daum Map/Naver Map (free): Helps you track your current location, providing you a road/sky view, and directions for public transportation, restaurants, banks etc
  • Seoul Bus (free): Provides you local bus information, showing every stop along the bus line, and real time information on where each bus is positioned, for Seoul, Incheon and nearby Gyeonggi-do areas
  • Naver Webtoon (free): You can view webtoons(internet cartoons) with live update. You can also download your favorites, and view them offline for up to 48 hours
  • Package-delivery (free): You can locate your package and delivery schedule info by simply entering the delivery service company and delivery number
  • Naver Wingbus Seoul restaurant (free): You can search for popular restaurants and food by location. Provides price range, opening hours, and phone number
  • Navigator (free): Using spatial data, it can capture and track your movement when you are outdoors, and can provide you a map of surrounding info and distance
  • iKorway (paid): Provies you detailed info of the Korean subway, including arrival and departure station search, time, station surroundings, exit info, restrooms, door open info(L/R), station office info and telephone number

……… Naver Map                      Seoul Bus             Wingbus Seoul Restaurant

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From the report of app preferences, we could observe the difference in attitudes, interest, and purchases of free/paid apps according to age groups.

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Inclination & attitude across Age groups
10s – As students with limited finance, and a relatively limited social scale, they make most use out of entertainment apps, public transportation info, and camera devices

20s – Actively seeking to expand their social network, SNS apps such as Skype, and Whatsapp are most frequently used

30s – High interest in convenient calling techniques and arranging contact list with apps such as spDial, Kontacts etc. Also shows high usage of search and downloads, with Appstore often located on their quick Dock menu.

40s– They show high preference for productivity enhancing apps such as Awesome note and Korean Calendar, and they often have Mail on their quick Dock menu, making full use of their iphone services

In general, Koreans show high inclination towards the use of maps, public transportation, and communication applications. I believe further developed SNS (Social Networking Services), productivity enhancing services (such as Awesome notes), and camera applications show promising marketability for Korean iphone users. Korea has also surpassed Japan in iPhone user growth by its 500,000 user increase within 4 months, whereas Japan took 7 months to accumulate 500,000 users. Much more interesting news on iPhone usage in Korea will be featured in Korean Insight.

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Hello, Bloggers

Tuesday, December 16th, 2008

Since my interview was quoted on Wall Street Journal, I could find my interview also quoted in blog as well. Through Googling, I found that Patrick, a blogger, quoted my interview from WSJ at his post, Video on the Third Screen. Truly my thinking is getting known more globally through WSJ , which is pleasure for me.


Video on the Third Screen

Cellvideo
South Korea is at the head of the pack when it comes to mobile video and its experience holds lessons for other countries heading down the same path.

– ellipsis–

“We are very good at making technology and new services,” Chung Yun-ho, a telecom industry consultant and managing partner of Seoul-based consulting firm Veyond Partners, told the newspaper. “But considering the business model wisely is not something we are good at.”

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