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S-DMB and TU Media rumored to be in trouble

Tuesday, November 27th, 2007

There are rumors in Korean press that SK Telecom is hesitant to inject more money in its S-DMB business and TU Media, because reaching the break-even is unlikely. Although subscribers have reached almost 1.3 million in September 2007 TU Media has generated only losses. Together with initial investments of about 250 million USD overall this venture could have cost SK Telecom more than 500 million USD since beginning of operation.

There are several factors for missing commercial success of S-DMB, some of them are:

1. Targeting the mass market SK Telecom has underestimated the importance of acquiring popular contents from terrestrial TV. Upon the launch of S-DMB it had been too naïve and expected to get rights for retransmitting contents from the broadcasters. However with T-DMB in the pipeline they had been reluctant to share these contents.

2. Launching the satellite (it had been launched in cooperation with a Japanese company MBCo) and building the infrastructure almost by itself required significant funding, estimated to be about 250 million USD.

3. When entering the market it relied too much on existing skills and thus pursued a subscription based model, making a success on the mass market very unlikely.

4. Also Korean government is not free from blame. It issued licenses for mobile TV to two different parties with a diametrically different approach. Subscription based S-DMB and free T-DMB. Due to this both sides could not exploit the full market potential of mobile TV in Korea.

5. Being direct competitors in the mobile market KTF and LG have been reluctant to promote S-DMB, because it is a service of a direct competitor.

Although TU Media has not been a commercial success it can provide very valuable lessons to interested players in the mobile TV market, especially in the Western world where mobile TV is about to be launched.

1. Content is king – it has to be tailored to your targeted audience else your business is doomed. If targeting the mass market popular formats from TV is crucial.

2. Initial investments have to be balanced carefully and should not burden the future development too much.

3. Especially as an MNOs may not underestimate the importance of the right content.

These are just some of my thoughts. I am currently working on a report about the lessons learnt from two years of mobile TV market in Korea in which these things will be elaborated in more detail. Once it is finished I am willing to share it with everybody who is interested. So please do not hesitate to contact me.

Unexploited potential in Korean mobile TV market

Tuesday, November 13th, 2007

Many people from all over the world claim that Korea is the most strong player in Mobile TV. True. But by what means?

If we look at the numbers of who use mobile TV in Korea, the answer is ‘YES’. (Now more than 7 million people watch mobile TV in Korea). From the point of profitable business, Korea still has long way to go. Despite the fact that mobile TV exists for more than two years in Korea, specific conditions of the Korean market hinder its development to full potential.

One simple explanation for this can be the putting ‘Avoidable Efforts’. For example in Korea MNOs such as SK Telecom are competing against broadcasting companies such as KBS, MBC, SBS and more. This results not only in two competing standards and revenue models the subscription based S-DMB vs. the advertisement based T-DMB but also in the fact that some contents are only available for one of the respective standards. (Unfortunately Korean Regulatory bodies are divided to two entity, Telecom Committee and Broadcasting Committee. Due to this current condition, each side are making strong tension on the ownership of ‘Killer Contents. We will try to elaborate this during our forthcoming report on ‘Mobile TV’.)

Secondly SK Telecom nowadays is not sure which standard it should support in the future, either S-DMB or HSDPA or another new technology standard such as Mobile Wimax (which is known in Korea as WiBro). Despite a solid user base and revenues S-DMB is quite far away from reaching break even. So MNOs should wisely decide how they can optimize their products Portfolio using different technology standard in order to make the best use of Mobile TV. Actually Mobile TV has very broad definition, and from the customer perspective they do not care what standard they use say DMB, WiBro, HSDPA, Streaming Technology. It is all about providing the most desirable customer experience to the customers.

Another reason why mobile TV is not more successful than now in Korea is Koreans’ affinity to technology and gadgets. On the one hand one could argue that mobile TV is popular in Korea because of this affinity but on the other hand there are various substitutes which can satisfy similar needs. For example we have so called portable media players (PMP), which are comparable to a very small portable PC. People use these PMPs to watch TV programs they have recorded the day before on their HDD drive. So while some factors such as PMP players may not be applicable to Western markets, MNOs and broadcasters should try to avoid cannibalization and ruinous competition in order to fully exploit opportunities in mobile TV business.

Sports and popular terrestrial TV formats dominate mobile TV

Monday, November 12th, 2007

A lot of people in Europe and the U.S. are wondering which contents will become the “killer content” for mobile TV, which will make people embrace this new service. As you might know mobile TV has been introduced in Korea in 2005 and as of today has approximately 7 million users (2 million S-DMB / 5 million T-DMB). Reviewing a lifestyle magazine provided by TU-Media I discovered a ranking showing the most favorite content of S-DMB users, as shown below:

Analyzing this snapshot of Korean viewing behavior shows which content matters:

1. Time critical content is one of the keys to attract users to mobile TV. People are even willing to pay money in order to watch games of their favorite team or player.

2. Another key to attract people is the utilization of popular contents from terrestrial TV.

3. Lastly mobile watching behavior is more dynamic in comparison to terrestrial TV with two thirds of all entries being new on the ranking.

The detailed ranking can be seen here.